Refund policy
I want you to be 100% satisfied with your purchase.
- If you have issues with any item, please let me know as soon as possible.
- Owner retains the right to refuse returns for any reason.
- If at any time during the first 14 days, you are not satisfied with your purchase, provide your original purchase receipt to receive an exchange or in store credit.
- Returned items must be free of stains, odor and obvious signs of wear. Tags must still be attached.
- Customer is responsible for any and all return shipping costs. Shipping costs will not be refunded unless product has a manufacturing defect in materials or workmanship.
- Any seasonal or holiday-specific items may be submitted for return or exchange within 3 days of purchase, and must be returned prior to the holiday.
- Items purchased at a discount (Ex. During Customer Appreciation Sales, clearance rack sales) are FINAL SALE. Any items purchased with store or return credit and all exchanges are FINAL SALE. Gift cards are non-refundable. All custom orders and online exclusives are FINAL SALE.
- Purchases made between Nov 14 and Dec 24 are applicable for an extended Holiday Season Return Policy. Returns on these items must be completed by Jan 14. Tags must be attached and item must be unworn, free of stains, odor and obvious signs of wear. If original receipt is provided, refund is available. If gift receipt is provided, only store credit or exchange will be permitted.
